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Accessibility Statement

CERÁMICA CASAS is committed to making its websites accessible in accordance with Real Decreto 1112/2018, de 7 de septiembre, on accessibility of websites and applications for mobile devices in the public sector (hereinafter, Real Decreto 1112/2018, de 7 de septiembre).

This accessibility statement applies to the website https://en.ceramicacasas.es

Compliance status

This website is partially compliant with el Real Decreto 1112/2018, de 7 de septiembre, due to the lack of conformity of the aspects indicated below.

Content not accessible

The content collected below is not accessible due to the following:

  1. Due to the use of a content manager (WordPress) that cannot guarantee that the different users who edit the content comply with all accessibility standards, it cannot be guaranteed that content edited or added after the audit (12/1/2023) comply with WCAG 2.1 in a timely manner. In any case, we are committed to solving these possible problems that are notified to us.
  2. TBoth the authoring tool used (CMS WordPress) and the template used for the development of this website allow the creation of accessible content, but do not automatically guide or audit the content before publication.
  3. Disproportionate burden: Not applicable.
  4. The content does not fall within the scope of applicable legislation:
    • External map with the location of the establishment, but textual information is offered on the page with its location.
    • External sites: News website (https://www.diariojaen.es) linked through this website.

Preparation of this accessibility statement

This statement was prepared on December 1, 2023.

The method used to prepare the declaration has been an audit carried out by the company that designed the Website, FO&CO Consultoría Global SL.

Statement last revised: December 7, 2023.

Observations and contact information

You can make communications about accessibility requirements (artículo 10.2.a) del Real Decreto 1112/2018, de 7 de septiembre) such as, for example:

  • Report any possible breach by this website.
  • Complaint regarding compliance with the requirements of RD 1112/2018
  • Convey other content access difficulties.
  • Make any other query, complaint or suggestion for improvement regarding the accessibility of the website.

Through the following means:

  • Telephones: (+34) 953672032 / (+34) 691814778
  • Email: info@ceramicacasas.es

Communications will be analyzed and processed by management.

Application procedure

If once a request for accessible information or complaint has been made, it has been rejected, the decision taken is not agreed upon, or the response does not meet the requirements contemplated in article 12.5, the interested person may initiate a claim. Likewise, a claim may be initiated in the event that the period of twenty business days has elapsed without having received a response.

The claim can be presented through the Generic Instance of the Electronic Headquarters of the Ministry of Economic Affairs and Digital Transformation, as well as in the rest of the options included in Ley 39/ 2015, de 1 de octubre, of the Common Administrative Procedure of the Public administrations. Claims will be received and processed by the General Subdirectorate of Services Inspection of the Ministry.

Optional content

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